Turn Happy Customers Into
Your Growth Engine
Sentiments is the complete customer advocacy platform. Build gamified quests and referral programs, collect reviews and testimonials, gather product feedback with voting boards, run NPS surveys, reward your champions with points and tiers—and use AI-powered sentiment analysis to turn customer voice into actionable insights.
Free plan available - No credit card required - 14-day trial on paid plans
Built for modern businesses that value customer relationships
Replace 9+ Tools With One Platform
Stop paying for separate tools. Sentiments consolidates everything you need, saving you thousands per month.
Everything You Need to Capture Sentiments and Build Advocacy
A complete toolkit for turning customers into champions—from engagement to rewards to insights.
Advocacy Quests
Create gamified campaigns that guide customers through meaningful actions—social follows, reviews, referrals, UGC, and more. Advocates are incentivized with points and rewards.
Learn about Quests →Feedback Boards
Let customers submit and vote on ideas. Prioritize your roadmap based on real user demand—build what they actually want.
Explore Feedback Boards →Rewards & Points
Motivate advocates with a flexible rewards system. Points, tiers, discount codes, gift cards, or custom experiences—you choose.
Discover how to motivate →Analytics & Attribution
Track engagement, measure ROI, and see which advocates drive the most value. Real-time dashboards with actionable insights.
AI Sentiment Analysis
Automatically determine sentiments on an individual basis and in the aggregate, about your products and services. Turn customer sentiments into valuable and actionable data.
Reviews
Collect and showcase customer reviews from Google, Trustpilot, and more. Verify reviews automatically and display them with beautiful widgets.
Learn about Reviews →Testimonials
Collect powerful customer testimonials and display them with beautiful widgets—carousels, walls, and embeddable forms that build trust and drive conversions.
Explore Testimonials →Sentiment Ads
Transform customer sentiments into high-converting ad creative. AI-powered tools to build social proof ads from your best testimonials.
Team Management
Invite team members with role-based access. Control permissions for billing, settings, and sensitive operations.
Learn about Teams →Support Ticket Desk
Capture customer sentiment in real-time. Turn support interactions into positive experiences that drive reviews and testimonials.
Learn more →Surveys
Measure customer satisfaction with NPS, CSAT, and CES surveys. Track sentiment over time and identify your happiest customers.
Learn about Surveys →Polls
Engage customers with quick, interactive polls. Collect opinions, validate ideas, and make data-driven decisions with embeddable widgets.
Explore Polls →Form Builder
Create custom data collection forms with a visual drag-and-drop builder. Reward advocates with points for completing forms.
Explore Form Builder →Referral Program
Turn customers into advocates with trackable referral links. Reward them automatically when referrals convert to signups or purchases.
Launch Your Program →Session Replay
Watch exactly how users interact with your site. Detect rage clicks, dead clicks, and errors automatically with built-in frustration detection.
See User Experience →Heatmaps
See where users click and how far they scroll. Visualize hot zones, dead spots, and scroll drop-off points to optimize your pages.
View Heatmaps →62+ Integrations
Connect with the platforms you already use—Shopify, social media, review sites, payment processors, and more.
View Integrations →Your Complete Customer Engagement System
Sentiments brings together everything you need to capture, amplify, and monetize customer sentiment—all working together seamlessly.
Collect Sentiment From Every Touchpoint
Deploy a complete toolkit to gather customer feedback, reviews, and insights across your entire customer journey.
Turn Customers Into Active Advocates
Gamify engagement with quests, points, and rewards. Build a community of champions who actively promote your brand.
AI-Powered Insights That Drive Action
Let AI do the heavy lifting. Automatically analyze sentiment, detect themes, and surface the insights that matter most.
Showcase Social Proof Everywhere
Embed beautiful, conversion-optimized widgets on your website. Display reviews, testimonials, and ratings exactly where they'll have the most impact.
"This platform completely transformed how we engage with customers..."
Why Traditional Marketing Falls Short
The old playbook is broken. Here's why businesses are switching to customer-led growth.
- ✗Paid ads with diminishing returns
CPCs rise 15-20% yearly while conversion rates decline
- ✗Feedback scattered across 10+ platforms
Reviews on Google, Facebook, Yelp, emails, support tickets—impossible to unify
- ✗Word-of-mouth happening in the dark
Your best customers refer friends but you never know who or how many
- ✗Loyal customers get nothing in return
No systematic way to reward advocacy, referrals, or engagement
- ✗Building features nobody wants
Internal guesses instead of customer-driven roadmaps
- ✗Manual, reactive support
Tickets pile up, response times suffer, customers churn
- ✗Social proof that's static and stale
Same three testimonials from 2021 on every page
- ✗No visibility into customer sentiment
Problems fester until they become churn or bad reviews
- ✓Customer-led growth engine
Turn every happy customer into a referral source with tracked ROI
- ✓One unified sentiment hub
Surveys, forms, feedback boards, reviews, tickets—all in one dashboard
- ✓Track every advocacy action
Referrals, reviews, social shares, testimonials—measured and attributed
- ✓Gamified rewards that motivate
Points, tiers, badges, leaderboards, and auto-generated discount codes
- ✓Customer-driven roadmaps
Feature voting boards show exactly what to build next
- ✓Integrated support desk
Tickets, AI responses, SLA tracking—resolve issues before they escalate
- ✓Dynamic social proof widgets
Fresh testimonials, reviews, and ratings that update automatically
- ✓AI-powered sentiment analysis
Spot trends, detect issues early, and act on real-time insights
Built For Growing Businesses
From startups to enterprises, Sentiments adapts to your industry and scale. Here's how different businesses use our platform to grow.
E-commerce & Retail
Turn one-time buyers into lifelong advocates who drive repeat purchases and referrals.
- →Post-purchase review campaigns to build social proof
- →Referral programs with auto-generated Shopify discount codes
- →UGC collection quests for photos, videos, and unboxings
- →VIP customer tiers with exclusive rewards and early access
- →Product feedback surveys before new launches
- →Review widgets on product pages to boost conversion
SaaS & Technology
Build a community of power users who shape your roadmap and drive organic growth.
- →Feature request voting boards for customer-driven roadmaps
- →Bug reporting workflows with priority-based SLAs
- →Beta tester programs with gamified participation
- →G2/Capterra review campaigns for B2B social proof
- →Customer success testimonials with video collection
- →NPS & CSAT surveys with AI-powered sentiment analysis
Services & Local
Dominate local search and build a referral engine that runs on autopilot.
- →Google & Yelp review campaigns to boost local SEO
- →Client referral tracking with reward incentives
- →Service feedback forms sent automatically post-appointment
- →Testimonial collection for websites and marketing
- →Support ticketing for client issues and inquiries
- →Social check-in quests for location-based rewards
Also Perfect For
Every business that values customer relationships
One Platform, Every Tool You Need
Start free and unlock more as you grow. Every plan includes our complete suite of advocacy, feedback, and sentiment tools—no modules to buy separately.
Starter
Forever free to get started
- ✓50 advocates
- ✓2 active quests
- ✓1 feedback board
- ✓Unlimited surveys & forms
- ✓Support ticket desk
- ✓Review & testimonial collection
- ✓Embeddable widgets
- ✓1 Google Business location
Growth
$63/mo billed annually
- ✓500 advocates
- ✓Unlimited quests
- ✓3 feedback boards
- ✓Automated task verification
- ✓Custom branding
- ✓3 team members
- ✓API access (1K calls/mo)
- ✓2 Google Business locations
Professional
$159/mo billed annually
- ✓2,500 advocates
- ✓AI Sentiment Analysis
- ✓10 feedback boards
- ✓200 AI analyses/month
- ✓Webhooks & integrations
- ✓10 team members
- ✓API access (10K calls/mo)
- ✓Priority support
Every Plan Includes
Ready to Turn Customers Into Advocates?
Join businesses building advocacy programs that drive measurable, sustainable growth.
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